Get in Touch With Us

You must be 21 or older (or the legal minimum age in your state) to bet. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER.

Need to contact US Sportsbook Promos? This page explains who we are, what we can help with and how to get the most useful reply. We are an independent comparison site that reviews sportsbook promotions for US readers. We are not a sportsbook, and we cannot see or change anyone's betting account.

How to reach the US Sportsbook Promos team

Use the contact form or the editorial email address shown in the site footer or on the sign-up and help links around bestbettingbonuses.jp.net. We do not publish a phone number or a live chat line, and we will not invent one here. Be wary of anyone who contacts you claiming to be from US Sportsbook Promos and asks for passwords, card numbers or deposits. We never ask for those.

A clear message gets a faster answer. Include these details where they apply:

1. The page address or title you are writing about.
2. The sportsbook and promotion in question.
3. What you saw on our page and what you saw on the sportsbook's own site.
4. The date you checked, and your state if it matters.

What we can help with

• Corrections: Promotions change often. If a bonus amount, rollover, minimum odds rule or expiration date on our pages differs from what the sportsbook now states, tell us. Our offer details were last checked on Sep 30, 2026, and we would rather fix an error than leave it up.
• Questions about our reviews: We can explain how we compared offers and why a sportsbook sits where it does. Our rankings are editorial. Commission does not buy position.
• Feedback and topic ideas: Want a guide on clearing rollover, or on how bonus bets differ from cashable funds? Suggest it.
• Business and media enquiries: Introduce your organization and what you have in mind. Any proposal is reviewed separately from our rankings.

What we cannot do

We cannot resolve disputes with a sportsbook, because we do not hold your funds or control any account. Some things to know:

• Bonus not credited, withdrawal delayed or account limited: Contact that sportsbook's support team first, and keep screenshots and dates. The terms you accepted at sign-up govern the dispute.
• Offshore sportsbooks: Many sportsbooks featured on our lists operate outside US state regulation. State consumer protections, including state regulator complaint routes, may not apply to them, and there is a real risk you could have trouble getting paid. Check the licensing and terms yourself before depositing anything.
• Legal and tax questions: We cannot give advice. Rules differ by state, so consult a qualified professional.
• Betting tips: We do not offer picks, and no promotion or strategy guarantees a win.

What to expect after you write

A member of the editorial team reads each message. We do not promise a fixed reply time, and busy periods such as football season or March Madness may slow us down. If you report a factual error, we check it against the sportsbook's current terms and update the page where needed. We will not reply to messages that ask us to guarantee an outcome or recommend how much to wager.

Checking an offer before you write to us

Many reader questions can be settled by reading the sportsbook's terms directly. Before you claim any bonus, look for:

• The rollover or wagering requirement, and whether it applies to the bonus, the deposit or both.
• Minimum odds for qualifying bets.
• The expiration date for claiming and for clearing the bonus.
• Which payment methods qualify. Some promotions exclude certain deposit types, and availability for US customers should be verified.
• Whether you receive cashable funds, bonus bets or site credit.
• Whether the offer is open in your state.

For how we think about offers more broadly, you can also read our separate guide to non-GamStop casinos. It covers a different product, so check its own terms and eligibility rules carefully.

Support if betting stops being fun

Only bet money you can afford to lose, and never chase losses or use betting to solve money problems. If you feel you are losing control, help is free and confidential:

• National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537).
• Texas readers: Call the same helpline, and ask about Texas-specific treatment and support resources, or look up the Texas Health and Human Services problem gambling information.
• Sportsbook tools: Deposit limits, time-outs and self-exclusion are offered by many sportsbooks. Check the account settings of any sportsbook you use.

Thank you for reading and for helping us keep these pages accurate.